20-Hr. HI CE Package (for reinstatements between June 1 and November 30, 2025)

Must a property manager accept a tenant's emotional support animal, and under what conditions? What proof can a property manager or landlord require of a tenant who claims a need for an emotional support animal? What about homeowners associations—must accommodation be made in these communities?

This course explores the issues and options for landlords and property managers surrounding assistance animals, helping real estate professionals who represent them to ensure that individuals with disabilities have equal access to housing in compliance with the law.

Course highlights include:

• The evolving fair housing law
• How the Americans with Disabilities Act and the Fair Housing Act intersect--and don't
• Types of assistance animals
• How to handle reasonable requests for accommodation
• Case studies and legal trends 
• Examples and scenarios to help apply course content to real life

Note: This course does not meet NAR Fair Housing requirements.

A veteran broker once said, "No one ever failed in this business because of the paperwork." It's true: Real estate is a relationship-based business. However, to protect consumers and yourself, knowing how to manage the paperwork--whether it's cotton bond and ink or bits and bytes--is integral to your role. Maintaining detailed and organized records, even for transactions that don't close, not only satisfies regulatory requirements, it also protects your license. It proves you did what you were supposed to do when you were supposed to do it.  

We can't do anything about paper cuts, but if you're ready to become more comfortable selecting and using documents to ensure on-time, accurate, and litigation-free real estate transactions, let's do this.

Course highlights include:

• Typical transaction documents
• Standard clauses, addenda, and contingencies
• How to practice within the scope of your license (but avoid unauthorized practice of law)
• How to field and manage multiple offers
• Managing signatures, notarizations, and identification
• Best practices in transaction management 
• Best practices in document retention
• Keeping documents secure, both hard copy and digital
• Wire fraud prevention

Whether you're representing a seller who's listing a high-efficiency home or working with a buyer to find one, it's important to be able to recognize a home's green features and the value they bring to the property. This means understanding the benefit of big-ticket green items such as solar panels, wind turbines, geothermal heating and cooling systems, solar water heaters, or even energy-efficient windows, as well as knowing the value in quick-and-easy updates like low-flow faucets, LED lighting, and smart thermostats. It also means knowing the difference between HERS and HES and SEER and LEED. Of course, greening up a home isn't cheap. Letting your clients know about available federal and state programs and incentives is another way you can ensure your clients are getting the best service around.

Course highlights include:

• An overview of the green home movement
• Green terminology, certifications, and ratings
• A review of energy-efficient upgrades, including solar panels, wind turbines, geothermal heating and cooling systems, solar water heaters, and more
• Tips for assisting green homebuyers and sellers
• A review of the FHA's Energy Efficient Mortgage and the 203(k) Rehabilitation Mortgage programs
• Qualifications for the DOE's Weatherization Assistance Program
• Interactive activities and scenarios to seal in the new information and frame it in everyday context

Fraud has become a major issue in the industry. Lawbreakers use real estate as a vehicle to steal the life savings of unsuspecting homeowners and defraud lenders out of millions of dollars for their own gain. Federal, state, and local governments have taken steps to combat real estate fraud, but it remains a major problem—one you need to have a solid understanding of to ensure you're able to shield your clients and yourself from being defrauded or unknowingly committing fraud.

Keeping It Honest: Understanding Real Estate and Mortgage Fraud has been updated to discuss the latest fraudulent schemes and explain recent government initiatives aimed at stopping fraud and protecting consumers.

Course Highlights:

• Fraud and its impact on the real estate industry
• The newest and most prevalent types of fraudulent schemes
• Red flag behaviors that suggest someone is engaging in fraud
• How to report fraudulent or suspected fraudulent activities to the proper authorities
• Key government initiatives aimed at stopping fraud and protecting consumers
• Activities and scenarios to provide real-world context for course content

Attacks on real estate professionals have made headlines at an alarmingly more frequent rate in recent years. After an incident where a licensee is harmed, everyone vows to do better, and the topic of safety is pushed to the front of training schedules. Then complacency sets in.

Criminals count on complacency.

This course reviews studies and statistics of safety issues in the real estate industry, and best practices for personal safety.       

Course highlights include:

• Crime statistics and studies that challenge preconceived notions
• Risk factors and vulnerabilities that unique to real estate professionals
• Case studies to illustrate how criminals target their victims
• How to develop a personal warning system and trust your instincts when something feels “off”
• Activities and scenarios to provide real-world context for course content

More than 80% of real estate licensees leave the business within the first two years, and this is primarily due to a lack of understanding of what it takes to succeed. Of those who stay, very few earn a lucrative living at it.

Don't be that licensee.

Whether you're just launching your business or you think it's time to level up, this course will give you the tools to launch your career from a solid foundation, one that lets you know what you need to do today, this week, this month, this quarter, and this year to execute your well-considered business plan.

This course will show you how to take stock, create a vision, and gather the tools necessary to achieve that vision so you can create a professional, exemplary, referral-driven business that serves clients needs and exceeds client expectations.

Course highlights include:

• Helpful ideas for defining your real estate business, vision statement and mission statement
• A Business Plan Worksheet that will help you determine goals and execute your plan
• Details about identifying strengths and weaknesses, and setting realistic, attainable goals
• An editable, customizable Business Plan Template
• How to calculate the action steps needed to achieve success as you define it